Buying Goods

You place an order with us by completing the following process:
Adding product to your shopping basket:

Checkout step 1 – Login details
Checkout step 2 – Address details
Checkout step 3 – Payment details
Confirmation of order

On receipt of your order, we will send you an Order Confirmation email to the email address which you have provided to us. This email will contain your order number and details of the goods ordered. Note that this email is only to acknowledge that your order has been received and is not acceptance by us of any offers to purchase goods. An Order Despatch email will be sent and payment taken from your credit/ debit card when we know we have the goods you have ordered. This is when we have agreed to a contract with you.

We must receive full payment before we can accept it as an order. Where you select to pay by credit or debit card we will process the payment at the time of preparing your goods for despatch.
Your order will only be deemed to be accepted by us when we despatch that product to you and send you an Order Despatch email which includes details of the product. We reserve the right to refuse any order prior to acceptance. If a product is not available we will include details of the unavailable product in the Order Despatch email.

All prices and charges on the website are in UK pounds sterling. Delivery charges may apply and these will be displayed in the order process.All prices are, unless otherwise stated, inclusive of VAT and other applicable taxes.